Usability test clip

Usability testing Video Downloading a document: How hard could it be? This was an early prototype with known problems, and several concepts the developers wanted to test with users. So there are lots of problems to find. Participant: Program director for the John McCain National Center for Environmental Conflict Resolution. Her scenario: I want to […]

Search word proximity tool: a simplified advanced search that doesn’t scare

Designing Advanced search Search word relationships: Inventing a tool to make an advanced search without scaring people People often perceive advanced search interfaces as complicated and overwhelming. Users are usually deterred by the many options and filters, leading to anxiety. Google removed the visible “Advanced Search” link in 2011, reflecting a broad trend towards minimizing complexity […]

NEPA Personas

Persona development for users of NEPA documents like environmental impact statements In the NEPAccess project, I used this table during user interviews to collect notes for the five different personas for users of NEPA documents (National Environmental Policy Act).  I combined ideas from a Jobs To Be Done framework (JTBD), empathy maps, and my observations and […]

Lunch Money

You probably don’t want to give cash to your kid for school lunch LUNCH MONEY BUDDY is a prototype mobile phone app that aims to simplify the lives of parents by allowing them to view menus and pay online for their student’s school lunch program. Student project, Kent State University. Prototype opens in Proto.io online.

Science of Baseball

Battling Practice with an iPad STEM Baseball Math App: Lessons in User-Centered Design UI elements: The coach box on the left and working calculator for the student to submit their answers. Project Overview Our team developed a STEM tablet app aimed at teaching math through baseball science for middle school students. The concept combined educational […]