NEPAccess Case study 2025
The government was required to publish an environmental impact statement for this LNG terminal outlining potential impacts to local fishermen. How would you find a copy? Designing a specialized search platform Finding the Needle: UX Research for Specialized Search. NEPAccess makes millions of pages of environmental planning documents searchable for everyone—from agency staff to community […]
Ordering Pizza Online
Which Half the Pizza Should I Put the Topping on? Ordering Pizza: the movie A moderated usability test People want quick and simple online delivery. But is online pizza ordering really more simple than the old phone call? The drama becomes high when Participant no. 2 is given the task of ordering a combo pizza—one […]
Reading behavior for long-form text online – 2024
How do people read on screens vs on printed paper? A analysis of on online literary magazine with a goal of increasing engaged long-form reading through design improvements.
Mobile app strategy and user flows 2024
Tumamoc Hill is a puzzle: a tiny piece of highly-protected desert surrounded by a growing city. If you compare it to Central Park in New York, there would be only one path through it, the rest of it off limits, left as much as possible in its natural state–before Europeans colonized it.
NEPAccess Case study 2024_v2
The government was required to publish an environmental impact statement for this LNG terminal, outlining potential impacts to local fishermen. How would you find a copy? Designing a specialized search platform Finding the Needle: How UX research helped make a large complex technical database searchable by anyone The challenge A team of scientists and developers […]
Personas: Student Life website
Research shows that the non-academic aspects of student life play a large role in attracting a prospective student, encouraging them to enroll, maintaining a satisfying experience while a student, and loyalty after graduation. The Student Life section of the Kent State University website is meant to support students’ needs outside of class, yet is currently hard to navigate.
Reading behavior for long-form text online
How do people read on screens vs on printed paper? A analysis of on online literary magazine with a goal of increasing engaged long-form reading through design improvements.
Create your pizza online: Can it be made as simple as the old-fashioned phone order?
Users expect a pizza ordering site to be convenient, fast, and easy to use. This makes improving usability a major competitive strategy for the business.
Mobile app strategy and user flows
Tumamoc Hill is a puzzle: a tiny piece of highly-protected desert surrounded by a growing city. If you compare it to Central Park in New York, there would be only one path through it, the rest of it off limits, left as much as possible in its natural state–before Europeans colonized it.
Usability slide deck: How well do people understand the weather?
Everyone talks about the weather–Weather Underground does something about it. Wunderground.com a beautiful weather site packed with climate information. The site can be a bit intimidating for someone who is not a science geek. This usability study looks at the experience of new users.
Information architecture for a small town library
Library sites are complex and small town libraries often don’t have the resources to hire professional designers. The Upper Sandusky Library site had become cluttered over time by the accumulation of new content without an organization scheme. It was difficult for patrons to find the most commonly sought after information.